Newlyweds / Brides

Q:  I registered, but did not receive an activation email, and I cannot login using my username and password. What do I do?
A.  First, check your Junk Mail box to see if the activation email was placed there by your email service. If no email was sent, go to the
     Account Activation page and enter your username or email. A new activation email will be sent to you immediately.

Q:  I am trying to leave a review, but the vendor is not listed in the search results. What do I do?
A.  When logged in, click the “Add New Vendor” link and add the vendor to our database. After the vendor is added you can post your review.
 
Q:  Can I edit a review that I have posted in the passed?
A.  Yes, you can edit or delete a review you have written previously by logging in to your account, click Manage Account>Manage Reviews then select       Edit or Delete.
 
Q:   How do I know the reviews are unbiased?
A.   TheWedReview is constantly monitoring the Newlywed members to verify that the wedding actually took place when and where it is said to have        taken place. Our verification process is random, but very frequent, and we feel it does a good j ob deterring false reviews.
 
Q:   Can a vendor pay for preferred  placement or have bad reviews  removed?
A.   Although we accept vendor advertisement, a vendor cannot pay to  appear higher on a search result page. Results can be sorted in alphabetical        order or by ratings level. A review is only removed if contains foul or derogatory language.
 
Q:  What if I hire a vendor with a high rating, but still get poor service?
A.   TheWedReview is a research tool. We do not endorse any specific vendors, nor do we
       guarantee any level of service.

Vendors
 
Q:  How do I join as a Vendor member?
A.  Any vendor can join as a FREE member by clicking on the "Vendor" link in the footer of our website's Home Page.

Q:  I have joined, now how do I login?
A. Once we receive your registration information we will contact you to setup your account. Once this is done you can login using the user id and       password assigned. Login by clicking the "Vendor" link in the footer of our website's Home Page.

Q:  How can I respond to reviews left for my company?
A.  All level 2 members can respond to reviews left for them. Only one response per review is    permitted. Contact us for details on memberships.
 
Q:  Can I have my company’s listing removed if we get negative reviews?
A.  A company listing is not removed. A review may be removed if it is abusive and/or offensive in language.
 
Q:  How do I add photos and a logo to my listing?
A.  All level 3 members can upload photos and a logo to be added to their listing.  Contact us for a membership application and pricing information. Once       your account has been upgraded to level 3, you can email photos and logos to us for upload.

Q:  What prevents a competitor from signing up as a User and leaving bad reviews for my company?
A.  TheWedreview performs periodic random audits of User accounts, and we have various verification procedures in place to reduce the possibility of         false reviews. If a vendor is found to have engaged in leaving false reviews, the vendor’s enhanced account features will be terminated without a       refund, and a public message will be displayed on the vendor’s listing notifying users of the vendor’s actions.

Advertisers

Q:  Do I have to be a member to advertise on TheWedReview?
A.  Any vendor can advertise with us. You do not need to be a listed vendor or a member.

Q:  Can I advertise in more than one category?
A.  Yes. You may advertise in several categories. Please contact us for details.